• Transportation Supervisor

    Job Locations US-GA-Forest Park
    Posted Date 6 months ago(4/16/2018 3:16 PM)
    Functional Group
    3rd Shift as business demands
  • Overview

    Americold provides temperature-controlled warehousing and transportation to food producers, restaurants, schools and retail outlets such as grocery stores. We're proud to provide an essential link in the food and beverage industry supply chain, and to play our part in ensuring families across the US and overseas can sit down together to eat.


    Based in Atlanta, Georgia, Americold owns and operates 165+ temperature-controlled warehouses in the United States, Australia, New Zealand, China, Argentina, and Canada. In North America we have over 11,000 associates and offer a wide variety of employment opportunities - from warehouse forklift operators and supervisors to accounting, customer support, engineering, transportation, and technology solutions positions.


    The main responsibility of this position is to supervise the day-to-day transportation services activities of assigned site(s).


    Essential Functions:

    • Supervise the day-to-day transportation operations.
    • Monitor and maintain trailer inspection reports.
    • Contact carriers to resolve performance or billing issues.
    • Contact warehouses to resolve any or loading issues.
    • Assist Transportation Director with the development of formalized business rules, daily shipping matrices, and carrier service reviews. 
    • Evaluates current procedures and recommend changes to improve the efficiency of planning and scheduling of workflow. 
    • Assist in resolving customer related problems with regard to orders, service and delivery. 
    • Gathers and analyzes information to prepare reports. 
    • Provide support for transportation associates.
    • Other duties as requested.


    Education, Training & Professional Experience:

    • Bachelor's/Associates degree and 2-4 years transportation and dispatch experience; or equivalent combination of education and experience. 
    • Minimum 1 year proven supervisory experience required

    Knowledge & Employment Standards:

    • Excellent management skills and possess the ability to coordinate multiple tasks in deadline driven, fast paced environment. 
    • Possess a passion for customer service, and lead the team by example.
    • Strong ability to lead and manage others; strong motivator and team player approach.
    • Excellent communication skills, both written and verbal.
    • Strong problem solving skills. 
    • Proficient computer skills (Microsoft Office and working knowledge of transportation/dispatch tools required) 
    • Strong ability to form and foster business relationships. Demonstrate a partnership approach with the facilities, carriers and our customers. 

    Physical Requirements & Abilities:

    The physical demands described below are representative of those that must be met to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

    • Requires the ability to sit for long periods of time, with frequent interruptions
    • Requires several hours per day of sitting, getting up and down from chairs, and reaching, or bending
    • Requires manual dexterity with normal hand and finger movements for typical office work 
    • Talking, hearing, and seeing are important elements of completing assigned tasks
    • May require travel by automobile for business purposes
    • May require visiting facility operations in temperatures at or below freezing
    • Frequently carries loads related to travel and occasionally lifts, carries, positions, or moves objects weighing up to 20 pounds
    • Requires the use of various electronic tools 
    • Occasionally works evenings or weekends in order to complete objectives or to attend meetings 
    • Requires the ability to relate to others beyond giving and receiving instructions: must partner with colleagues without exhibiting behavioral extremes
    • Requires the performance of work activities including reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to constructive feedback from executive management


    Americold is an Equal Opportunity/Affirmative Action Employer.


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